The new support section is still being worked on. New sections will be added
regularly. In the meantime if you have any questions you can contact support
via the form in the member area on this website.
DNS settings
If you are transferring a domain that you aready own then the easiest way is to
get your existing domain name registrar to update the primary and secondary DNS
settings for your domain. Most registrars have a web control panel where you
can change these settings yourself.
Update your DNS settings to:
Primary: ns1.lgcgroup.co.uk
Secondary: ns2.lgcgroup.co.uk
Control Panel
Most of the functions for administering your site can be done from the Plesk
control panel. Log into the Members Area and click on the button to access the
control panel. You can bookmark the control panels log in page for accessing it
directly in the future if you wish.
There is a Help link on the left had side of the control panel which will
give you help on whatever page you are currently on.
For more detailed help download the
manual in
pdf format. Please note: Not all functions detailed in the manual may be
available to you.
There are also some Flash tutorials
here, in
the End User Tutorials section that explain such things
as adding email accounts etc.
Email Accounts
When you set up new mailboxes in the Plesk control panel, you will need to add
the account details to your email software so that you can send and receive
emails.
Using Outlook Express as an example. Go to Tools > Accounts, then Add >
Mail.
On the first page of the wizard enter a display name which will be displayed in
the From field of the recipients email. Click Next and enter the email address
of this account eg: alias@yourdomain.com.
Click Next, make sure POP3 is selected as the incoming server type and put mail.yourdomain.com
as the incoming and outgoing mail servers.
Click Next again and on this page enter alias@yourdomain.com as the
Account name and the password you used to create the alias in the Plesk control
panel. Tick the "Remember Password" box if you don't want to type it in every
time you check for mail. Finally click Next once more, then Finish.
Database Connection
These are example connection strings for connecting to a MySQL database.
Substitute
databasename,
username and
password
with those you have chosen in the control panel.
ASP on Windows server
<%
set adoConn = Server.CreateObject("ADODB.Connection")
set adoRS = Server.CreateObject("ADODB.Recordset") adoConn.Open "Driver=
{MYSQLODBC3.51Driver};Server=localhost; Database=databasename;
Uid=username; Pwd=password;"
adoRS.ActiveConnection = adoConn
%>
PHP
<?php
$username = "username ";
$password = "password ";
$hostname = "localhost";
$dbh = mysql_connect($hostname, $username, $password)
or die("Unable to connect to MySQL");
print "Connected to MySQL";
$selected = mysql_select_db("databasename
",$dbh)
or die("Could not select database");
mysql_close($dbh);
?>
Here's an example of a connection string to an Access database in ASP.
Set adoCon = Server.CreateObject("ADODB.Connection")
adoCon.Open "DRIVER={Microsoft Access Driver (*.mdb)}; DBQ=" &
Server.MapPath("pathtodb\databasename.mdb")
